FAQs

Frequently asked questions...answered!

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Where I can I buy your products?

My products are available across multiple platforms as detailed below...

Enchanted Hollow 'Meet the Characters' Digital Download Pack

Coming soon to cozysophstudio.com and ohlollycolours.com!


Enchanted Hollow Vol. 1

Cardstock version - a luxury spiralbound colouring book, printed on premium cardstock. Available at ohlollycolours.com.

Paper version - this is printed in the typical Amazon KDP format, and is available on Amazon marketplaces.

Digital Download - coming soon to cozysophstudio.com and ohlollycolours.com!

Enchanted Hollow Vol. 2 (Autumn/Winter)

Cardstock version - a luxury spiralbound colouring book, printed on premium cardstock. Coming soon to ohlollycolours.com.

Digital Download - coming soon to cozysophstudio.com and ohlollycolours.com!

Stickers

Available at ohlollycolours.com.

Why can't I get physical books from your website?

While I am able to provide digital download versions of my books via my website, I currently don't have the resources to sell, package, and post orders in this way at the moment. That is why I choose to sell my products via other marketplaces such as ohlollycolours.com and Amazon.

Why isn't Enchanted Hollow Vol. 2 on Amazon?

When I first dreamed up the idea of my own colouring book, I always envisioned it existing in the luxury colouring book space. At the time I published Vol. 1, I didn't have the funds to turn this vision into reality, so I opted to sell Vol. 1 via Amazon KDP - which allows people to publish books without any start-up costs. Amazon produces and distributes the products, and I earn a royalty from each sale. Unfortunately the major downside of publishing via a billion-dollar company is that the royalties are very low indeed.

Luckily for me, shortly after launching on Amazon, the amazing Lauren at OhLolly! reached out and asked if I'd like to collaborate with her. OhLolly! offers a similar service to artists as KDP, however Lauren handmakes beautiful spiralbound books, printed on the most gorgeous cardstock (as well as adorable cozysoph stickers!). Since then, I have established such a great relationship with Lauren, and I couldn't recommend her products enough. Lauren has helped me bring my initial vision for cozysoph to life, so going forward I decided all of my subsequent books would be available exclusively at ohlollycolours.com (and hopefully one day at cozysophstudio.com!)

However, I know that not everybody's budgets can stretch to lots of luxury colouring books. Enchanted Hollow Vol. 1 will remain on Amazon marketplaces, and I also now offer digital downloads of all of my books right here at cozysophstudio.com.

How will I receive my digital download file?

Once you have completed your order, you will receive an email with the link to your digital file - easy peasy!

All digital products are PDF files, so you can print them super easily, or even colour them digitally!

Why are the digital downloads the same price as the Amazon version?

Selling digital download files unfortunately comes with a higher risk of people illegally distributing the files without permission. Therefore, I have had to account for this in the pricing of my digital products.

Can I share my digital download files with others?

I kindly ask that when purchasing a digital product, you don't share the files with anybody else. Countless unpaid hours go into creating my books, and each sale helps me in growing cozysoph into the cozy colouring brand I hope it becomes one day. Encouraging others to purchase their own products helps to support us artists, which we are beyond grateful for! <3

(I should also mention it's illegal!)

Can I cancel my order/get a refund?

Unfortunately I do not offer cancellations or refunds on digital products. This is because the product is emailed to you immediately after purchase, and once it is in your inbox I've no way of getting it back!

Who should I contact if I have more questions?

For the following queries:

  • Questions about my products
  • Order enquiries for orders via cozysophstudio.com
  • Collaboration enquiries

Please use my contact form, or email me at cozysophstudio@gmail.com.

For queries about orders via ohlollycolours.com, please contact ohlollycolours@gmail.com.

For queries about Amazon orders, please contact Amazon customer service.